Announcement

Collapse
No announcement yet.

UPS Bug in Actinic?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    UPS Bug in Actinic?

    Hello,

    When I try to register for UPS shipping using a valid UPS shipper number, I get an error that says "Registration Error: The XML Document is not well formed". Is this a bug with Actinic? A UPS problem?

    Any patches that address this? Anyone else ever had this problem.
    I'm on version 7.0.2.1.0.0.ELCA

    Thanks,
    Clark

    #2
    Clark,
    We saw this problem with shipping providers in an early release of version 6.01. However I have not seen this problem in version 7. Maybe you could make a snapshot and send it to us. I will see if I can recreate the error and help you further. Please use the support form on Actinic.com to have US support review and answer on teh problem. Thanks,

    Brian
    Brian Johnson
    :::Sure Solutions Inc:::Professional Actinic templates from Buythisdesign.com:::
    1-732-528-7635 x203

    Comment


      #3
      Figured it out....might be a bug still

      Brian,

      Thanks for writing...I actually figure it out. I guess it may be sort of a
      bug. The company info got pulled into the UPS tools automatically. It had
      an ampersand (&) in it since I set it up that way. Well, when I took those
      out of all of the setup fields it worked.

      Comment

      Working...
      X