Google Tracking - where am I going wrong?

[robmob]

Hi

I have been attempting to get my google tracking working for the last week but without any joy. I have read through as many of the threads in this forum as possible and followed the Google instructions but just can't seem to get it to work.

I have placed the following in Act_Order04.html:

<TR>
<TD BGCOLOR="NETQUOTEVAR:CHECKOUTEM" CLASS="actxsmall"><B>NETQUOTEVAR:TERMSLABEL:</B></TD>
<TD BGCOLOR="NETQUOTEVAR:CHECKOUTBG" COLSPAN=2 CLASS="actxsmall">NETQUOTEVAR:TERMSVALUE</TD>
</TR>
NETQUOTEDEL:TERMSCONDITIONS

</TABLE>
<!-- Google Code for Purchase Conversion Page -->
<script language="JavaScript" type="text/javascript">
var google_conversion_id = 0;
var google_conversion_language = "en_GB";
var google_conversion_format = "1";
var google_conversion_color = "33FFFF";
if (1) {
var google_conversion_value = 1;
}
var google_conversion_label = "Purchase";
</script>
<script language="JavaScript" src="http://www.googleadservices.com/pagead/conversion.js"></script>
<noscript>
<img height=1 width=1 border=0 src="http://www.googleadservices.com/pagead/conversion/0/?value=1&label=Purchase&script=0"></noscript>

<br>

NETQUOTEVAR:THEORDERDETAILS

</TD></TR>
</TABLE>
<BR>


Can anyone advise where I might be going wrong?

Regards

Rob
Performance Motorcare

[Mike Hughes]

I'd suggest you go to google adwords and use the code they give you for conversion tracking.

This bit:

var google_conversion_id = 0;

is clearly wrong as you don't seem to have any ID for them to track against.

Mike

[robmob]

Thanks Mike

I got the code from going through the signing up process to the tracking option and just cut and paste what Google presented.

May have been a glitch in this process that gave me the wrong code - will go back - try again and let you know.

Thanks

Rob

[robmob]

Mike

Many thanks for your advice - managed to go back and get aneother copy of the code and this time i am starting to get some tracks.

HOWEVER - i now seem to be encountering another problem in that it appears to be doubling the success rate.

I am closely monitoring sales an conversions and examples I have had so far are:

1 sale from 6 clicks shows 33% conversion rate
1 sale from 8 clicks shows 25% conversion rate

Does anyone have any experience of this happening to them and a solution?

Thanks

Rob
Performance Motorcare

[Mike Hughes]

Hi Rob,

I just wanted to come back to you on this. I hope it's working OK now, but I've always seen slightly odd numbers for conversion rates and the best reason I can come up with is that the conversion rate is calculated at the time of the last sale.

i.e. if a sale happened after 4 clicks then the rate would be stated as 25% (excellent conversion rate by the way) even if there might be a lot of clicks after the sale.

I could be wrong on this. It's just me trying to make sense of what I've been seeing in my results.

Mike

[Folk]

Sorry to resurect this old post but i'm having problems getting this to work. Question if you use Worldpay should you use the HTTPS version of the code?


Folk

[Bruce]

If you have the code in Act_Order04.html then you do not need to use a https code. What errors are you getting?

Kind regards,

[Folk]

Hi Bruce,
Its not that I'm getting errors as such just no response. The strange thing is that I have exactly the same code on a Version 6 of the catalog and it is working ok. Is there something with Actinic 7 that requires a different approach?

Would the HTTPS prevented it from working?

Folk

[Bruce]

I dont think it is to do with v7. IF it works on v6 then it should work on the v7 site too. Have you compared the code that is in bot versions, perhaps a typo or something. Try putting the bit of code right at the bottom of the page, after the </DIV> and not between the two closing table tags. Let me know if there has been an improvement.

Kind regards,