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    Actinic V7 Contact Us Form

    Hi,
    I'm using the contact us form in Actinic v7. It gives me this error when I send.

    "Authentication turned on in your email client" I'm using an email that is connected to the URL.

    Can I use the client's own email?

    Is it easy to change the link to point towards my own inquiry form.

    Here is the URL of the form.
    http://www.original-paintings-artwor...CTION=SHOWFORM

    Thanks
    Randy

    #2
    Hi Randy

    With Actinic, you need to use the hosting company SMTP server and also the email address they have supplied to you. Using anything else will be a hit and miss. Either it may work, or will not.

    Kind Regards
    Nadeem Rasool
    SellerDeck Development

    Comment


      #3
      Re: Contact Form

      Hi Nadeem,
      Thanks for your reply. Can I just change the contact link to my own form? This would solve the problem.

      Regards,
      Randy

      Comment


        #4
        Yes you can
        Owner of a broken heart

        Comment


          #5
          RE:Form

          Sorry,
          How would I do that?

          Thanks
          Randy

          Comment


            #6
            Change the mail link NETQUOTEVAR:NAVBMAILLINK in Act_Primary.html and save the file with a different name (the same as you named the link) then use this to put your form code into. Add this file to additional files.

            You will need to create a "Thank You" page as well.
            Owner of a broken heart

            Comment


              #7
              RE: Contact Form

              Hi,
              I can't find this code "NETQUOTEVAR:NAVBMAILLINK in Act_Primary.html" Where else would it be? I'm using clean layout 004. I checked the header & footer unless I'm missing it.

              Thanks
              Randy

              Comment


                #8
                Hi Randy,

                It looks like the variable is not there, so just go to "Design | Option | Navigation". Here remove all reference to "Send Mail" (Text and Image). Now the Email link will not appear in the navigation. Now simply edit your "Act_Primary.html" and find "NETQUOTEVAR:FOOTERGUIDE". Simply add in your own email link after the this variable.

                Kind Regards
                Nadeem Rasool
                SellerDeck Development

                Comment


                  #9
                  Hi Nadeem,
                  That worked! I inserted this code

                  <a href="mailto:sales@original-paintings-artwork.-----com">

                  <script type=text/javascript>
                  var _u = "sales";
                  var _d = "original-paintings-artwork.com";
                  var _l = _u + "@" + _d;
                  var _m = "click to email us";
                  document.write("<a href='mailto:"+_l+"'>"+_m+"</a>");
                  </script>

                  Is there away to get it to sit right on the nav bar, it is leaving a space.

                  url: original-paintings-artwork/acatalog/index.html

                  Thanks again!
                  Randy

                  Comment

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