Hi All
My Site Snapshot now freezes and crashes during the actual backup stage (following selecting a file to save to and selecting next). The folder images fly across the progress bar a few times as if to say some of the backup has occured - but when I look at the output file it is empty.
I have raised a support ticket for this - but I was wondering if anyone had any tips to assist me in finding the core problem myself.
Also - can anyone confirm a short-term workaround which will allow me to fully back-up my site. I have searched the forum and seen some postings that suggest I simply have to copy the Site1 folder. Is this correct? If I copy this and then direct Actinic at the folder - will I be able to run it fully?
Timing of this problem is great becuase I had just finally drummed up enough courage to upgrade to V7.0.3 - and now I cant back-up prior to this!
Many thanks for any help.
My Site Snapshot now freezes and crashes during the actual backup stage (following selecting a file to save to and selecting next). The folder images fly across the progress bar a few times as if to say some of the backup has occured - but when I look at the output file it is empty.
I have raised a support ticket for this - but I was wondering if anyone had any tips to assist me in finding the core problem myself.
Also - can anyone confirm a short-term workaround which will allow me to fully back-up my site. I have searched the forum and seen some postings that suggest I simply have to copy the Site1 folder. Is this correct? If I copy this and then direct Actinic at the folder - will I be able to run it fully?
Timing of this problem is great becuase I had just finally drummed up enough courage to upgrade to V7.0.3 - and now I cant back-up prior to this!
Many thanks for any help.
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