Returning to site after purchase

[bwalton]

Is it possible to change the return location within a site for customers after they have completed the purchase and clicked on 'Done'. Currently customers are returning to acatalog/index but we use our brochure page as the site index.

I seem to think I have seen a thread about this but cannot find anything on search

Regards
Brian

[DaveT]

There's a setting in Design Options for 'Completed and Aborted Checkout' - put the link of the page you want in there.

[bwalton]

Thanks Dave

[bwalton]

Tried the suggestion and put our home page URL in this option but got "error on page" and blank screen when I hit the "done" button, we are using the actinic shared ssl if thats any help.

[DaveT]

what's the url please for your site.

[bwalton]

Hi Dave

www.chancellor.co.uk


regards
Brian

[bwalton]

Can anyone else provide guidence on this matter.

The site is currently working but customers are returning to www.chancellor.co.uk/acatalog/index rather than www.chancellor.co.uk

Daves suggestion unfortunately did not work, not sure why seemed sensible but gave blank page with error on screen message.

regards
Brian

[James M SellerDeck]

Hi there

What URL have you got in 'URL for completed and aborted checkouts'?

Try chaging it to be http://www.chancellor.co.uk/index.html which will take you to your homepage, then upload your site again.

[bwalton]

Hi James

I have tried this but get an error message - "Page cannot be displayed" in the browser window. I have removed this url for the moment as its better toi return to the wrong place rather than none.

I can re-instate if you want to view yourself.

Regards
Brian

[James M SellerDeck]

Hi there

Yes try putting it back so I can have a look... what URL were you using by the way?

[bwalton]

Hi James

The site URL is www.chancellor.co.uk

and the url for the return address is http://www.chancellor.co.uk/index.html

Regards
Brian

[James M SellerDeck]

When I clicked the done button I was taken to http://www.chancellor.co.uk/index.html, is that what you wanted?

[bwalton]

This is odd, yes thats fine but something spooky somewhere. Anyway thanks for your trouble.