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    strange discount happenings

    Hi

    A customer of ours has set up some discounts on their shop. They are using Business 7 and are applying discounts to a particular product group (tax guides)

    Now the way it is set up, each guide is £45 each. If two guides are bough, a discount has been set up to charge a fixed price of £60 for the 2. There have also been discounts set up for upto 8 guides being bought at once, these are: -

    2 guides = £60
    3 guides = £75
    4 guides = £90
    5 guides = £100
    6 guides = £110
    7 guides = £120
    8 guides = £125

    Now, the discounts work perfectly, apart from when you order 6 individual guides, the discounts are working fine up to 5 but then when you add the 6th product, it set s the price as £18(ish) rather than £110.

    But the confusing thing is, if you add 6 of 1 individual product, the discount works fine. Like wise if you add say 3 of 1 product plus 3 other products, the 6 discount works fine too!

    Are there any limitations using this discount feature or is something not quite set up right? You can take a look at the section at http://www.btc-nw.co.uk/acatalog/DTE_Tax_Guides_.html

    Any help or advice is welcome

    #2
    anyone?????

    Comment


      #3
      Hi Martin,

      The first thing I would like to check here is that you have entered the discounts into the software with the highest trigger value first, ie:

      8 guides = £125
      7 guides = £120
      6 guides = £110
      5 guides = £100
      4 guides = £90
      3 guides = £75
      2 guides = £60

      Please confirm that this is what you have done.
      ********************
      Tracey
      SellerDeck

      Comment


        #4
        hi tracey

        yes it is set as the highest discount first

        what difference does this make?

        Comment


          #5
          Hi Martin,

          Believe me, it does make a difference. It's all to do with the way it has been coded into the software - I am no programmer so couldn't comment on exactly how it works.

          I am just going to set up what you have and try it out to see if I can recreate your problem.
          ********************
          Tracey
          SellerDeck

          Comment


            #6
            Hi,

            Hmm, very strange, I can recreate this. I am going to put it to our development team as I can't see why this should be happening. As far as I can see I've set it up correctly.
            ********************
            Tracey
            SellerDeck

            Comment


              #7
              so you are getting the same probs also?

              strange

              if you could update me when you know something, that would be great.

              thanks

              Comment


                #8
                Hi,

                Apparently this has already been reported as a bug but there is a very easy fix :

                - Edit ActinicDiscounts.pm (found in your site1 folder) in a text editor such as notepad

                - Search for '$nUsedValue = ($nBasis'
                - Prefix with 'my' so the line now looks like...

                my $nUsedValue = ($nBasis

                - Save and exit
                - Update site

                I've tested this out on my site and it does work.
                ********************
                Tracey
                SellerDeck

                Comment

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