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    NO automated email and contact us

    Hi,
    I have uploaded the site but i am having too many problems with the email. whenever i run the TEST in the NETWORK SETTING i get this response.

    "The computer you specified as your mail server is not a valid mail (SMTP) server. Check the computer name or address and try again. If it fails again, then it is possible, you were locked out by a firewall program, or you don't have network connection to this server."

    than I get the TEST RESULTS

    "Actinic Mail Test completed successfully
    server: passed
    connection: failed
    sockets: passed
    communications: failed
    authorisation: failed
    message: Permission denied"

    Please help me as i need to sort this out asap. Here are my details for host and smtp settings

    APLUS.NET is hosting company permissions set to 755 and the smtp settings to

    FTP setting set to as adviced by actinic support

    smtp.321burn.com
    username xxx
    pass xxx

    #2
    try removing the username/password and use localhost as the smtp server - if that fails, the correct people to answer the question are the hosting provider - no-one else is (in theory) better qualified to answer questions on how cgi-scripts are supposed to use email server-side... if they can't answer - find a host that does know how to answer.

    regards

    Greg Hewitt-Long
    Web Design & Ecommerce - Affordable Web Hosting
    Free and low cost Merchant Accounts coming soon..
    NOD32 Antivirus - Reciprocal Links for Actinic Sites ONLY

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