Unable To Download Orders After Moving From V6 To V7

[CHRIS DAVIES]

Hi,

I have just upgraded from V6 to V7, I have email notification of orders but am unable to download them, can anyone help !!!.

I am also suffering from horizontal scrolling on some pages, can anyone advise on this,

many thanks,

Chris.

[jont]

Hi Chris,

can you let us all know the URL of the site to check the horizontal scrolling issue

[CHRIS DAVIES]

hi

http://www.catalystweb.co.uk/acatalog/catindex.html

this is the location for my new site, not quite finished yet,

thanks for taking a look,

Chris.

[jont]

Hi Chris,

on a 17" monitor at 1024 desktop the site does not horizontal scroll - I can get the page down to 925 pixels before the horizontal scroll bars kick in.

I have looked at the page in DreamWeaver and cannot see anything blatantly obvious to why you are getting horizontal scrolling as the main body tables are 700 pixels wide and the page banner adds to a little over 780 pixels - but I am officially doing the day job at the moment and customers through the door are distracting - maybe someone else can spot what is happening.

[webyourbusiness]

Hi,

I have just upgraded from V6 to V7, I have email notification of orders but am unable to download them, can anyone help !!!.

I am also suffering from horizontal scrolling on some pages, can anyone advise on this,

many thanks,

Chris.

the instructions on upgrade tell you to:

1. in v6 suspend your site ordering - update the site to register the change
2. upgrade your site - now using v7
3. upload your site (refresh is best) - using the v7 system
4. enable ordering and update site - again, using v7

If you didn't do that, then you might get v6 orders on your v7 actinic...

If that happens, fire up v6 and attempt to download the orders with v6 - you might get lucky... they might download.

[CHRIS DAVIES]

Many Thanks

Thanks to you all, I will try out your suggestion, have great weekend,


Chris.