7.02 > 7.03 problem

[Bob Isaac]

We have the development site and download/orders on two separate computers. I upgraded the development PC from 7.02 > 7.03, then added a few new items, and made a snapshot. I then upgraded the download/orders PC and imported the snapshot. Now, when we download orders we get the message shown in the attachment. By clicking 'Continue' the orders appear to be OK.

Have I missed something?

Bob

[webyourbusiness]

follow the instructions - do an upload, then retrieve orders.

[Bob Isaac]

I should have stated that in my original post, after the upgrade on the development PC I did the upload then closed the site until I upgraded the download PC.

[jont]

Have you tried a complete web refresh? I had the same issue on upgrading and full refresh sorted it for me.

[Bob Isaac]

Yes, did that at the beginning. The sites on both PC's are identical but the download PC still gets the warning.

Actinic, any ideas please?

[Nadeem]

Hi there Bob,

Sorry the attached picture is corrupted so i can't see what the error message is? You could try on the upload machine the following:
Go to "Help | Troubleshooting | Wed Site Purge and Refresh". Tick "Delete .cat and .fil" and click on the button "Delete and Refresh".

Once this is done, do a test order on the site and try to download it.

Kind Regards