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credit card configuartion mistake - please help!

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    credit card configuartion mistake - please help!

    I've just made a change to the way my credit card payments are configured and think I've made a major gaff!

    I was tring to update my settings to account for the fact that SWITCH has been rebranded MAESTRO.

    I went to Business Settings | Payment & Security | Configure Method
    I have Standard SSL selected
    Within 'Credit Cards Accepted', what I 'should' have done was simply change the card name from Switch to Maestro, but what I did was delete the Switch line, and add a new line for Maestro.

    Now anythime I open an pre-change Switch order, the card field is blank, and the system won't let me leave the order unless I reselect a valid card and re-enter start End and Issue numbers.
    I kinda don't wish to do that for the 1,000's of historic orders I have on file!!

    Is there anyway I can restore the situation without resorting to a backup.

    I am assuming that I simply can't add a new line labelled Switch to cure this.

    Any suggestions before I go away and cry?

    Martin

    #2
    I have just had a look at the database using Access, and the credit card type appears to be stored in the order table simply by name (Maestro, Switch etc). I had expected to see the credit card type stored as a number which would be linked to a lookup table.
    If it is the case that the type is always referred to by name, how would you ever 'retire' a credit card type that is no longer used, or change its name (as I wished to do from Switch to Maestro) without making historic orders obsolete? I don't want to leave an old credit card name in a drop down list as I don't want the customer to pick it anymore, but if I delete it, how can historic orders still reference the old name?

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      #3
      Hi Martin

      What happens if you simply delete "Maestro", and in its place create "Switch" again with the option you had before for Switch. Once you done this, create a new payment for "Maestro". Click "Apply" and "OK", and go to your historic orders. Can they now see the "Switch" card?

      Kind Regards
      Nadeem Rasool
      SellerDeck Development

      Comment


        #4
        Thanks Nadeem
        Have added Switch back and that solves the problem of looking at historic orders, however it does leave a problem of leaving Switch as permanant option in the drop down box for customers to select card type. Ideally I would like to remain for historic orders, but no longer be an option customers can select. In my accounts package for instance, you can hide unused names & accounts without deleting them. Is there anyway I can 'hide' the Switch option from the drop down list?

        Comment


          #5
          Hi Martin

          Is there anyway I can 'hide' the Switch option from the drop down list?
          I'm afraid not, if you have it listed here in the payment method, then it will appear in the drop down list. There is no way you could hide it.

          Have you thought about having a 'backup' version, which simply keeps the historic order. Install Actinic on another machine which justs has the historic data using the switch payment, so you don't need it on the main pc?

          Kind Regards
          Nadeem Rasool
          SellerDeck Development

          Comment


            #6
            Thanks Nadeem

            I will have to look into the backup PC option

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