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Actinic Link missing a field when importing

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    Actinic Link missing a field when importing

    Hello,
    I import orders into Sage with Actinic Link.

    More and more customers are entering their home address as invoice address - then adding a delivery address for delivery. This is fine, the problem is that they dont enter a company name for their home address - but they do enter a company name for delivery eg:

    mr jones mr jones
    14 home street Holy Cross High School
    Hometown 14 Long Street
    AS37 8DF Hometown
    GH7 8FG

    The invoice address imports into sage ok - but the 'holy coss high school' would be missing from the delivery address.

    Am i dont something wrong???
    Garryb

    #2
    sorry i should have checked that before posting:

    INVOICE ADDRESS
    mr jones
    14 home street
    Hometown
    AS37 8DF

    DELIVERY ADDRESS
    mr jones
    Holy Cross High School
    14 Long Street
    Hometown
    GH7 8FG

    Comment


      #3
      Hi there,

      What version of Actinic link are you running, to check the version, please go to "C:\Program Files\Actinic Link\Sage Line 50" and you will see a file called Versions.ini. Open this.

      The latest version is: Actinic Link for Sage Line 50 v2.1.2 ENDA

      If you have an older version, try upgrading it to the latest version.

      Kind Regards
      Nadeem Rasool
      SellerDeck Development

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