Announcement

Collapse
No announcement yet.

Back up Problem

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Back up Problem

    Hi There

    I got a fatal error when trying to back up.
    There are two errors but I can deal with them.
    The error message reads as follows

    FATAL ERRORS
    (File SnapshotWizard.cpp, Line 773) - Archive error 5 - The compression operation failed
    Library error - Can not open file D:\Program Files\Actinic Ecommerce v6\Sites\Site1\ActinicCatalog.mdb ! has been caught.
    Errors
    (File ExportFiles.cpp, Line 491) - The file D:\Program Files\Actinic Ecommerce v6\Sites\Site1\index.html was not found System error 2 - The system cannot find the file specified.
    ..
    (File ExportFiles.cpp, Line 491) - The file D:\Program Files\Actinic Ecommerce v6\Sites\Site1\info.html was not found System error 2 - The system cannot find the file specified.
    ..


    Help!!!

    C

    #2
    ActinicCatalog.mdb ! has been caught.

    This sometimes happens when you have ben using Actinic for a while and the Snapshot wizard has trouble locking the database. If you close and re-open Actinic this should go away.

    The other errors are due to Actinic following links that have been hard-coded into your templates, and so is looking for files on your PC that are only available online. These are benign and won't stop the snapshot from being taken.

    Comment

    Working...
    X