ProTX OCCUpgrade

[RichardD]

Hi guys,

I am using ProTX as the payment provider however I am trying to change the payment method to PREAUTH. Now when I increment the OCC version number by 1 and open actinic nothing seems to happen and the payments aren't preauth. Any ideas on what could be causing this? It seems to work fine on my machine but unfortunately it has to be done on a different machine as its for a client.

Regards
Richard

[RichardD]

Hmmn, very strange, tried it about 4 times and it seemed to work.

[wjcampbe]

The client could well have a different sequence number in his OCCUograde file - I would ask him to check and ensure you get the numbers in synch. You may be sitting at 1011 while he is still back at 1009.