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    What am I doing wrong?

    OK, bear with me!
    I have a product with 2 (stock controlled) versions.
    I have 2 hidden products for these options and, using components/attribute and 2 choices, I have a drop down under a main (non-stock controlled) product with each choice associated with the hidden products.
    With me?
    OK, I wanted to offer a discounted price if you bought BOTH choices together so what I did was this!
    Created a third product called "Twin pack" and gave it 2 components. One for each of the hidden products. I associated these components and set them to use a quantitiy of one from the hidden products.
    I then hid this product and created a third choice in my main product called "twin pack".
    I then associated this choice with my hidden twin pack product.
    OK.. problem is, when someone ordered it, it didn't update the stock levels in the 2 hidden individual products.

    Just to clarify, I have stock monitoring switched ON on both main (hidden) INDIVIDUAL products only. It's not monitoring on the twin pack hidden product OR the master (with choices dropdown, as displayed on website) product. Neither of these are monitorable (is that a word?!) as the stock needs controlling on the individual products , not the multior option ones, IYSWIM!

    So, what am I doing wrong? Thanks!
    Tracey
    Tracey

    #2
    Hi Tracey,

    You are not doing anything wrong but I'm afraid you have hit a limitation of the software. Your 'twin pack' will have to be a separate (non-hidden) product as you cannot associate a permutation to a component only the product itself. In other words, if your 'twin pack' hidden product with the two components had stock monitoring allowed on it then that is the product that will have the stock reduced and not the products associated to the components.

    I hope this makes sense.
    ********************
    Tracey
    SellerDeck

    Comment


      #3
      THanks Tracey!
      That did make sense. Glad to know it's not just me but pity it's not possible to do it.
      It's something that a number of retailers would find useful, I'm sure. I'll consider whether or not to offer the twin pack separately (it can be a simple product display just below the main one) or whether not to offer it.
      Thanks for your reply.
      Tracey
      Tracey

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        #4
        Hi Tracey,

        I'll add it to the wish list for you.
        ********************
        Tracey
        SellerDeck

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