Error message extracting step 1.html.

[Shirley Beech]

When I start Actinic v7 Catalogue - I get the following error message. Please could someone help me.

Error extracting step 1.html from C:\Program Files\Actinic v7\formats\Navigator Skins\Quick Start Guide\Skin.zip. Directory Creation failed.

Then it is followed by

Panel 0 cannot be displayed. It is either missing from the skin definition file, or the definition is invalid.

and finally -

The Navigator cannot be displayed.

Any help would be very much appreciated. Please bear in mind though I am not a "techie"!! Sincere thanks.

Shirley.

[Krithika]

Hi Shirley

Please take a look at the workaround suggested by Chris Dicken in this thread .
Hope this helps.

[Shirley Beech]

Sorry, but I find this rather confusing. Thanks for trying to help though.

Shirley.

[Nadeem]

Hi Shirley,

Ok, try the following. Go to "My Computer" and "Local Disk C:".
Go to the following folder: "C:\Program Files\Actinic v7\Formats\NavigatorSkins".
You will see a list of folders, simply go to the bottom and you will ssee a file called "skins.ini".
Double click on the file so it opens in notepad
Simply what is in the file, change the content to the following:

[DefaultSkin]
Default=Default Navigator
B2BDefault=Default Navigator
BrochureDefault=
OrderManagerDefault=OrderManager

[DefaultTemplateNavigator]
Framed=TNCatalogWithFrames
UnFramed=TNCatalogNoFrames
BusinessFramed=TNBusinessWithFrames
BusinessUnFramed=TNBusinessNoFrames

You could simply copy the above and paste it in your "skin.ini" file.

Kind Regards