Different country for invoice and delivery

[ianb]

A customer working in France want an invoice address in France but to have it delivered to his home in England.

The form askes if he wants a different address but will not allow the country to be changed.

Anyone come across this before?

Cheers

Ian

[ianb]

Obviously nobody else has come across this before.

I'll try the help desk.

[James M SellerDeck]

Hi there

If you select the checkbox 'If you want to ship the purchase to an address other than the invoice address', then you can enter an alternative invoice address, where you can select a different country.

Hope that helps

[ianb]

Even if your check the box it will not allow the country to be changed. The country is greyed out.

[James M SellerDeck]

Please post up the address of the website so I can have a look.