basehref forced issues - basket not working

[SarahWeb]

I have been lurking for a while and have followed some great advice that you guys have written here, but even after all that it still doesn't seem to be working.

I will explain what has been done for you.

http://www.natures-corner.co.uk

is the site, when it was initially set up we had a test site which got everything confused so following the details I found we did this:

1. The 'BASEHREF' will come from your catalog url in "Advance | Network Setup".
2. If it is a cookie issue, then you could delete the .session files within your /acatalog/ folder, by "Help | Troubleshooting", and purge session files.
3. If you go to "Design | Option | Layouts", check to see what your "Checkout Page Layout" Primary template says here. Is it the same as the default primary template, if it is not, then please change it to the "Default Primary Template". <Actinic:BASEHREF VALUE="NETQUOTEVAR:BASEHREF"/> in your primary template? If not, you can place it under the </TITLE> tag.
4. There are often different Primary template for various sections of the site. Look in Design / Options / Layouts / Primary Templates and make sure they all use the correct BASEHREF code. Your client and you may be out of sync there.
6. Are you talking about Act_BrochurePrimary.html? (the overall layout template for your brochure page?) The BASE HREF tag for this needs to be: <Actinic:BASEHREF VALUE="NETQUOTEVAR:BASEHREF" FORCED=NETQUOTEVAR:BASEHREFFORCED/> for it to work.

Now the problem we have is that now the basket pages don't seem to work the basehref says acatalog at the end and also the forced part doesn't seem to be working, this is what you see in view source

<Actinic:BASEHREF VALUE="http://www.natures-corner.co.uk/acatalog/"FORCED=NETQUOTEVAR:BASEHREFFORCED/>

Can anyone think of what else I can try.

Your help is much appreciated just ask if you need any more information from me and I will supply it

Thanks
Sarah

(the next thing I am going to try is this point

5. Just in case something has become corrupt, have you tried going to the 'Help' menu and selecting 'Troubleshooting'. If you are using v7.0.2 or higher there is a 'Web Site Purge and Refresh' button at the bottom. Use this and tick both options and this will replace your scripts with the original ones and delete the *.cats and *.fils from your server. If you are using v7.0.1 then you will have to do this manually, by opening windows explorer and browsing to your site folder. Delete the *.cat, *.fil, *.pl, *.pm and *.cgi files. Then copy the *.pl and *.pm files from the 'actinic v7\original\' folder and paste them back into your site folder. Then ftp to the server and remove the *.cat and *.fil files from the '\shop\acatalog\' folder and also the '**000002.cgi' and the '**000002.pm' files from your cgi-bin folder. Then go to the 'Web' menu in the software and select 'Refresh' website'. Please note that both of these options will replace your scripts with the original actinic scripts so if you have made any customisations you will need to re-apply them.

but I am hoping to upgrade to 7.0.2 or 3 first to save this faff)

[NormanRouxel]

In your Catalog (not Brochure) templates the BASEHREF line should be

<Actinic:BASEHREF VALUE="NETQUOTEVAR:BASEHREF"/>

Try putting this into the templates listed in Design / Options / Layouts / Primary Templates (just after </TITLE>.

It is only in your Brochure Primary template Act_BrochurePrimary.html that the line should be

<Actinic:BASEHREF VALUE="NETQUOTEVAR:BASEHREF" FORCED=NETQUOTEVAR:BASEHREFFORCED/>

Note that space before FORCED - you didn't seem to have it.

[SarahWeb]

Thanks Norman, I will give that a shot too

I will let you know not at work computer at present!

[SarahWeb]

Ok will fingers crossed that does seem to be working - so thank you

We are just waiting to see what happens after a product update..

thanks again

[Tim]

Forced?

Out of interest, what does the Forced variable do, and where is it set?

[Nadeem]

Hi there

Out of interest, what does the Forced variable do, and where is it set?

The force variable just tells the brochure page (including the main index outside of the acatalog folder) that the images are inside the /acatalog/ folder, when running a cgi script. This is only for brochure pages.

Kind Regards

[Tim]

Thanks.

Tim