HELP! Stuck in Test Mode

[randy1]

Hi,
I'm stuck in test mode. I did a complete refresh but it didn't work.

Any ideas?

Regards,
Randy

[jont]

Have you switched back to production mode? Web | Switch to Production Mode

[jont]

This can take some time depending on what changes you have made and how large the site is.

[randy1]

RE: Stuck in test mode

Yes, I have switched back to production mode. I've even put it back in test mode, uploaded, then switched back again.

Randy

[randy1]

RE: Stuck in test mode

Here is the url: flowers-floral-baskets.ca/acatalog/index.html

You try and run through and see if I'm missing something

Thanks
Randy

[pinbrook]

flowers-floral-baskets.ca/acatalog/index.html -- this is a production URL

test mode gives a URL - flowers-floral-baskets.ca/acatalog/test/acatalog/index.html

[randy1]

RE: Stuck in test mode

Hi,
The thing is, when I'm about to go to the Internet Secure page it shows me a message, "catalog is in test mode and your credit card won't be billed"

[pinbrook]

Ok it makes sense now- this message is nothing to do with catalog being in test mode but refers to the status of your PSP.

ie your payment provider is in test mode you will need to contact them to ask them to approve you for live transactions

[BPJSURF]

open Actinic
Select view | business settings | Payment tab
select Internet Secure payment option
select configure
make sure the "production mode" is checked
apply and upload your changes
Contact internet secure or login to the virtual terminal and verify that your merchant account is in production mode.

Brian