The Search key was not found in any record

[impos]

My computer crashed and I have restored Actinic Business from a backup.

When the computer uploads the files and it gets to Setting File Permissions, it comes up with the error 'The search key was not found in any record'

Clicking on OK several times clears this.

Does anyone have any ideas what is happening?.

[Nadeem]

Hi Andrew

It may be the time stamp on your files are out of date so Actinic will want to upload everything again. Please go to "Help | Troubleshooting..", click on "Web Site Purge and Refresh", and make sure both boxes are ticked. Once this is done, click on "Delete and Refresh".

It should be okay now.

Kind Regards

[impos]

Hi Nadeem,

Thanks for the suggestion but it has not solved my problem. Any other solutions please.


thanks

Andrew

[Nadeem]

Hi Andrew,

Try going to "Housekeeping | Compact Databases" and select the two database. See if that works.

Kind Regards

[impos]

Hi Nadeem,

This is the solution. It has worked - Thank you.

Andrew