personalised receipt of order email

[party_pete]

At present when a customer places an order they receive a 'standard' email stating 'thank you for your order'

Is there any way that i can change the content?

[Nadeem]

Hi there

You can change the content of the email if you go into

"Advance | Template Manager"

If you are seeing a picture view, click on the button that says "Change View", so you get a grey box.

On here click on the Miscellaneous Tab and you will see a section for Email

Simply Click on the one you want to change.
Please note that the email are sent via text format only.

Kind Regards

[party_pete]

Nadeem

Thanks for the response!

How am I going to know which email is which?

I only need to change the automated one that starts;

Dear..........

Thank you for shopping at..............

We have received and are processing the following order:


Please respond asap.

Many thanks.

[Nadeem]

The one you are looking for is the button that says Customer

This is the one, that Customer recieved once they have placed the order on your website

Kind Regards

[jxm28788]

Not receving 'order recieved' e-mail - but customers are?

With my first two sites I receive a copy of the 'order received' e-mail to my mailbox. But my latest site I don't receive it.

I have put in a test order and I DO get it as the customer so it's probably just a typo in my email address - but where is the e-mail address set for this?

[Mike Hughes]

Business settings => Ordering => Send receipt copy email to:

Mike

[jxm28788]

ah yes. it was blank - that would explain it. Now if someone could just explain why I have stopped getting the e-mails from *this* board telling me someone has replied to my post that would be great.

Except I just received one, so I guess it's not my spam filter... and how do I get my avtar back!?

[cdicken]

In order to receive emails about a thread, you need to go to 'Thread Tools' and then click on 'Subscribe to this thread'. In order to get your Avatar back, click on 'Control Panel' at the top and then you can edit your profile settings.