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    Error Message

    Hello,

    I have a problem when I browse my catalog :
    it works perfectly at the beginning but after visiting a few sections (between 5 and 10) there is an error message (click here to see a screen-capture ).

    You can visit my catalog at http://commerce.ictl.com/ (use "test" for both username and password).

    I would be grateful for any advice!

    Mathieu.
    Mathieu Perino
    ICTL - Liaisons Optiques
    Website: www.ictl.com

    #2
    I visited about twenty pages and did not get the same error message. I did get an error in IE on this page.
    http://commerce.ictl.com/cgi-bin/ss0...5f%5f97%2ehtml

    In firefox, the page just does not render and no error is reported. No other page problems that I found. Sorry not to be more helpful.
    Bill
    www.egyptianwonders.co.uk
    Text directoryWorldwide Actinic(TM) shops
    BC Ness Solutions Support services, custom software
    Registered Microsoft™ Partner (ISV)
    VoIP UK: 0131 208 0605
    Located: Alexandria, EGYPT

    Comment


      #3
      still in trouble...

      thanks for your answer, but it's strange you don't have the problem I mentionned : I always have it (after browsing 5 or 6 sections I either have an invalid syntax message or a page unable to load).

      Any other idea?

      thanks in advance.
      Mathieu Perino
      ICTL - Liaisons Optiques
      Website: www.ictl.com

      Comment


        #4
        I've just been clicking around 10-12 different pages in both Firefox and IE and received no errors. It could be because we have a good connection here in the office, but I do not think there is a problem with your pages.

        Comment


          #5
          Hi,

          I think this may have something to do with the length of the address, it gets bigger and bigger each time you click on a link. Try the following to solve it:

          Locate Actinic.pm in the site folder (usually Site1) and take a backup of this file. Then edit it in a text editor such as notepad.
          Search for:

          if (($sURL !~ /\/$/) &&

          Insert the following before this line...

          Code:
          $sURL =~ s/(.*)([\?|\&]ACTINIC_REFERRER=.*?)(\&.*|$)/$1$3/i;
          if (defined $::g_InputHash{ACTINIC_REFERRER})
            {
            $::g_InputHash{ACTINIC_REFERRER} = $sURL;
            }
          It should now read...

          Code:
          $sURL =~ s/(.*)([\?|\&]ACTINIC_REFERRER=.*?)(\&.*|$)/$1$3/i;
          if (defined $::g_InputHash{ACTINIC_REFERRER})
            {
            $::g_InputHash{ACTINIC_REFERRER} = $sURL;
            }
          if (($sURL !~ /\/$/) &&
          Save and exit
          Update site
          ********************
          Tracey
          SellerDeck

          Comment


            #6
            You found the answer!!!

            My catalog is working well now


            Thanks a lot!!!

            Mathieu.
            Mathieu Perino
            ICTL - Liaisons Optiques
            Website: www.ictl.com

            Comment


              #7
              I can't find "if (($sURL !~ /\/$/) &&"

              Hi,

              Due to an Upgrade from Actinic v7.0.1 to Actinic v7.0.4, I lost the "Actinic.pm" I had modified.

              And now when I open Actinic.pm, I can't find "if (($sURL !~ /\/$/) &&" !!!

              All I find is " if( $sURL !~ /\/$/ ) ". No "&&" after...


              I Would be grateful for any suggestion!


              Mathieu
              Mathieu Perino
              ICTL - Liaisons Optiques
              Website: www.ictl.com

              Comment


                #8
                Hi Mathieu,

                I've just checked my version of v7.0.4 Actinic.pm and that line is in there. I suggest you replace your Site1 script with the one from 'c:\program files\actinic v7\original' and then try to make the change. By the way, this is going to be fixed in v7.0.5 so if you upgrade to that when it comes out you will not have to make the change again.
                ********************
                Tracey
                SellerDeck

                Comment


                  #9
                  all right!

                  Thanks for the info.
                  Anyway, I put the code suggested before if (($sURL !~ /\/$/) (instead of if (($sURL !~ /\/$/) &&) and it works!

                  Regards,
                  Mathieu Perino
                  ICTL - Liaisons Optiques
                  Website: www.ictl.com

                  Comment

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