Upload problem , front page but nothing else

[Mustard]

Help... I have amended my site and tried to upload it but all i get is a new front page and then if you click anything else it goes to UK websearcher pages, what on earth have I done?


www.mustardcards.com

[Mike Hughes]

The other product pages, etc are there (try click the 'gallery' link at the bottom of your text and you'll see them OK).

The UKsearcher page is the default error page from your web host and suggest's that your network settings aren't quite right yet.

Mike

[Mustard]

sorry i'm lost where is the gallery? I can't see it all!

[Nadeem]

Hi Tracey

I see where the problem is, when i click on the [Home] link within the store, i get the server page. Okay, please make sure in "Design | Option | Miscellaneous", for "Home Page link", it has in here:

http://www.mustardcards.com/index.html

not

www.mustardcards.com/index.html

Kind Regards

[Mustard]

re: upload problem

The problem seemed to rectify itself but has occurred again, I have tried inserting the http text but it still isn't working?

Please help!!!!

[wjcampbe]

I found the link to greeting cards was being passed through a cgi call to a 'scripts' directory.

I put http://www.mustardcards.com/acatalog/index.html into my browser and got to your catalog. From there, the navigation to the product pages worked, but a click on 'buy now' or 'view basket' led to another call to one of actinics perl scripts in a 'scripts' directory and a reroute to the webhost error page.

Either scripts is not the right name for the cgi-bin directory on your website, or the permissions on this directory are not set to 755.

I tried replacing scripts with cgi-bin in the path and this also did not work. Can you use a standard ftp program to visit your site, check the name of the folder where the actinic perl scripts are loaded and check that the permissions on that folder are 755, or Read, write, execute - read, execute, - read, execute.

[Mustard]

i am sorry if i sound really thick, I am a complete novice at this and you have totally lost me, I haven't changed anything, only added in extra pages. All this is too techncal for me!

[wjcampbe]

If you feel OK with it, you can click on my name to the left of this post and choose the link to email me your ftp username and password and I can check the folder name and permissions for you - if you are not comfortable with that ( and I won't feel in the least insulted if you are not), you can use the control panel for your web server to get access to the folder names and settings - there should be step by step help instructions available there.