Sage Link - Transaction Types

[NVL]

I have an outstanding support query from 21st June 2005 re this with no response at this time, does anyone have any ideas about the Transaction Type tab and option to create a sales receipt in Link?

It all seems straight forward but if the "Create Sales Receipt" field is set to yes an error message indicates that the transaction type must be set to SALES ORDER and even according to the Actinic Link handbook there should only be three types of transaction type, BATCHINVCSV, BATCHINV AND INVOICE. So where is 'sales order'...?

[Nadeem]

Hi David

Sorry could'nt find the thread for 21th June 2005, anyway do you have Sage Financial Controller, as it only available for that version. If you do have Sage Financial Controller, please could you advise what version of Sage are you running, as well as what version of Actinic link are you running?

Kind Regards

[NVL]

There was no thread it was a telephone support call.

We are using V9 Sage Accountant Plus with latest version Sage Link.

Understand - but telephone support didn't know that, perhaps it would be an idead to disable that feature until you select Financial Controller as your Sage version in the Link control panel, saves confusion.