The reports are stored in the Actinic directory as files called <reportname>.rpt. An example is the invoice report which is called invoices.rpt. To change the report you have to open it in crystal reports and edit it. Crystal Reports is a wysiwgy report editor.
There are two ways that business interfaces with crystal reports, firstly business knows the names and required parameters for it's standard reports and so can run them from it's interface. Secondly you can add user defined reports of your own design (see advanced user guide for details).
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