What's happened here?

[mattih5]

Hey,

Does anyone have any ideas as to what has happened on this page:

http://trials.actinic.com/trials/trial17290/

Navigate to the Telemarketing section. Their seems to be a problem with the layout. The section (telemarketing) is using "the overall layout" and is using "image only - no text shown" as the section link layout. But when looking at this template non of these NETQUOTEVAR's exist in it, yet they are shown on the website when viewed - im at a loss!

[Bruce]

Hi There,

Those NETQUOTEVAR values look like they are coming from the Act_ProductLine.html template. Can you check the template to see if you have made any changes that have caused this.

Kind regards,

[mattih5]

Hi, I did make some changes as suggested by the Design Guide. I wanted to re-arrange the layout of Components, this is the code I currently have.

<!-- ProductLine HTML begin -->
<!-- Insert HTML for the top of the individual product -->
NETQUOTEVAR:INCLUDE Act_ProductSeparator.html
NETQUOTEVAR:ENDSEPARATOR
NETQUOTEVAR:PRODUCTFORMBEGIN
  <tr>
    <td rowspan="2" valign="TOP" align="left"> NETQUOTEVAR:TEMPLATEBEGINXML NETQUOTEVAR:PRODUCTIMAGE </td>
    <td valign="TOP" align="LEFT" colspan="2">  
      <a name="NETQUOTEVAR:PRODUCTANCHOR"><span class="actregular"><b>NETQUOTEVAR:PRODUCTNAME</b></span></a>
      <span class="actxsmall">NETQUOTEVAR:PRODUCTREF <br>
      NETQUOTEVAR:PRODUCTDESCRIPTION</span>NETQUOTEVAR:EXTINFOBUTTON
      <br><br>
      <span class="actxsmall">NETQUOTEVAR:PRODUCTBEGINLINKNETQUOTEVAR:PRODUCTLINKTEXTNETQUOTEVAR:PRODUCTENDLINK
      NETQUOTEVAR:PRICEEXPLANATION&nbsp;&nbsp;NETQUOTEVAR:EXTINFOLINK</span><br>
      <b>NETQUOTEVAR:PRODUCTPRICE</b><br>
      <span class="actxsmall">NETQUOTEVAR:DISCOUNTINFO </span>
      <span class="actxsmall">NETQUOTEVAR:DATEPROMPT </span>
    </td>
  </tr>
  <tr>
    <td align="LEFT" colspan="2"><span class="actxsmall">
			NETQUOTEVAR:CARTERRORXMLNETQUOTEVAR:PRODUCTQUANTITY<br>
			<Actinic:ACTIONS>NETQUOTEVAR:VARIANTADDTOCARTBUTTON</Actinic:ACTIONS>
		    </span>
<span class="actxsmall">CUSTOMVAR:EXTRAINFO NETQUOTEVAR:OTHERINFOPROMPT </span><BR>
	NETQUOTEVAR:TEMPLATEENDXML
       </td>
  </tr>
NETQUOTEVAR:PRODUCTFORMEND
NETQUOTEVAR:NEXT
<!-- Insert HTML for the bottom of the individual product -->
<!-- ProductLine HTML end -->

[pinbrook]

Try removing the customisations you've made and see it catalog works again, then gently re-apply

[mattih5]

I've replaced the modified file with the original one Actinic uses - still same problem.

[Bruce]

Hi There,

Was looking at the trial site and it all seems to be fine now. Has the issue been resolved?

Kind regards,

[mattih5]

Hi,

Nope problem is still there in the Telemarketing section. Not sure what has caused it. I've re-uploaded the original Actinic template and problem still there.

[Bruce]

Hi,

Have tried the site again, using the link you provided in the first post and cannot see any Netquotevars. Am I looking in the right area, or do I need to login to see what is happening.

If I need to log in can you provide me with a username / password please. If I do not need to login, can you then try deleting your temp internet files and cookies and trying again?

Kind regards,

[wjcampbe]

Bruce - try this link http://trials.actinic.com/trials/tri...g_Numbers.html

hth

[Bruce]

Hi There,

Can see what you mean now. With the earlier link I was not able to see the Section Line actually kicking in !!

These are values that are definitely not supposed to be there, they should be in the Act_ProductLine.html template. I guess we will need to take a look at a snapshot of the site to determine what is causing this. You can register a support query at http://www.actinic.co.uk/support/register.htm.

Kind regards,