Announcement

Collapse
No announcement yet.

User ID is invalid

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    User ID is invalid

    Hello,
    I've got a shared SSL account with Actinic that has been working fine for about three months, in the last few days the error 'the specified shared ssl user id is invalid or is not registered with this provider' appears when you try to enter your credit card details.

    Orders still come through when credit card details are sent separately. I haven't changed any settings, I have uploaded the store again and deleted my cookies but it's still not working.

    Any ideas please
    Many thanks
    Steve
    www.brownscookshop.co.uk

    #2
    Hi Steve,

    I have had a check done on the servers and you are set up correctly. Have also placed a test order on the site succesfuly. Can you post back to let us know if all is fine.

    Kind regards,
    Bruce King
    SellerDeck

    Comment


      #3
      User id

      Many thanks, all is working fine now.
      Steve..

      Comment

      Working...
      X