I've been in touch with a client this morning who has had a client for some years now and has never had any problems but over the last couple of hours has started getting problems with the OrderLock.num file.
As people are placing orders they getting a message
"Following error has been displayed to a customer: Error reading from
../acatalog/OrderLock.num ().
Invoice To:
Full Name/Cardholder: Name
Company:
Address Line 1:
Address Line 2:
City/Town Town
County/State/Province State
Post Code/ Zip Code: Postcode
Country: Country
Phone Number: Telephone
Email Address: Email"
I've tried going through the step by step guides on the following link but nothing has worked as yet, can anyone else shed any light on the matter as the client is faily pissed off that his site is down over the weekend.
http://knowledge.actinic.com/users/k...s.html#aGC124a
His website address is www.gear4bikes.co.uk if anyone wishes to have a look.
Any help will be greatly appreciated as the guy seems to like shouting at me even though I didn't break it
As people are placing orders they getting a message
"Following error has been displayed to a customer: Error reading from
../acatalog/OrderLock.num ().
Invoice To:
Full Name/Cardholder: Name
Company:
Address Line 1:
Address Line 2:
City/Town Town
County/State/Province State
Post Code/ Zip Code: Postcode
Country: Country
Phone Number: Telephone
Email Address: Email"
I've tried going through the step by step guides on the following link but nothing has worked as yet, can anyone else shed any light on the matter as the client is faily pissed off that his site is down over the weekend.
http://knowledge.actinic.com/users/k...s.html#aGC124a
His website address is www.gear4bikes.co.uk if anyone wishes to have a look.
Any help will be greatly appreciated as the guy seems to like shouting at me even though I didn't break it
Comment