Restore Archive error

[thesilkmill]

We have restored a backup from a PC and received the following error after which Actinic refused to proceed. Any hints? Thanks

FATAL ERRORS
(File ExportFiles.cpp, Line 284) - Archive error 13 - Extract selected files call failed
Library error - Error creating file C:\Program Files\Actinic v7\Sites\Site1\CommonOCC\Thumbs.db ! has been caught.

[jont]

The Thumbs.db is used by windows to view a folders contents as thumbnail images.

Not sure from the error if Actinic wants the file or if Actinic does not want it!

May be worth taking a copy of the backup ACD file - rename the extension to .ZIP and open the ZIP file - look for the Thumbs.db in the CommonOCC folder - if it is there try deleting it - if it is not there add it in (preferable from the original machine but any on the new machine should probably work so long as Actinic can find a copy).

Save the ZIP file and rename the extension back to ACD and try importing back into Actinic.

[jippybeale]

For a resolution to this problem, please see this thread http://community.actinic.com/showthr...ight=Thumbs.db