Hiya
I think I've found another shipping problem with Actinic, and I hope this one will also be looked at and dealt with in v8 (along with allowing free shipping over a certain amount just in the UK )
Below, I've pasted in an actual order that shows the problem.
We have "free shipping over £150".
We sell items that are vatable and non-vatable.
This "free over" feature seems to include VAT. We first did a calculation of £127.66, so in effect anyone who bought stuff worth £127.66 or more (plus VAT) got free shipping.
However, it got sticky when people were buying books or foods (not vatable) alongside items that were vatable.
The order below highlights this. The total order inc VAT is over £150, but the total order before VAT is under, so the "free over" didn't kick in (complaints from customer etc).
Can anyone iron this out, or help me find a logical solution?
Thanks
Love
Val
www.detoxyourworld.com
-------------------------------------------------
EY0005 Raw Yoga Video 1 £17.01 £17.01
F0 Maca, organic, powdered, raw 1 £7.00 £7.00
001 Bag Size - Choice: 100g - 1
£7.00
F1 Goji berries, raw, vegan 1 £25.95 £25.95
048 Bag size - Choice: 1k - 1
£25.95
S0003 Nature's Biotics (soil based 1 £21.23 £21.23
organisms): raw, vegan
IM0021 Ionic (angstrom) water of 1 £17.40 £17.40
life: vegan
F0063 Cashew nuts, raw, organic, 1 £12.50 £12.50
vegan
F0037 Yaoh mixed selection of raw 1 £17.95 £17.95
food bars: raw, organic,
vegan
HO0001 Saladacco -- spiral slicer 1 £21.23 £21.23
==========================================================================================
Subtotal: £140.27
Shipping (Standard): £6.00
VAT: £13.47
Total: £159.74
I think I've found another shipping problem with Actinic, and I hope this one will also be looked at and dealt with in v8 (along with allowing free shipping over a certain amount just in the UK )
Below, I've pasted in an actual order that shows the problem.
We have "free shipping over £150".
We sell items that are vatable and non-vatable.
This "free over" feature seems to include VAT. We first did a calculation of £127.66, so in effect anyone who bought stuff worth £127.66 or more (plus VAT) got free shipping.
However, it got sticky when people were buying books or foods (not vatable) alongside items that were vatable.
The order below highlights this. The total order inc VAT is over £150, but the total order before VAT is under, so the "free over" didn't kick in (complaints from customer etc).
Can anyone iron this out, or help me find a logical solution?
Thanks
Love
Val
www.detoxyourworld.com
-------------------------------------------------
EY0005 Raw Yoga Video 1 £17.01 £17.01
F0 Maca, organic, powdered, raw 1 £7.00 £7.00
001 Bag Size - Choice: 100g - 1
£7.00
F1 Goji berries, raw, vegan 1 £25.95 £25.95
048 Bag size - Choice: 1k - 1
£25.95
S0003 Nature's Biotics (soil based 1 £21.23 £21.23
organisms): raw, vegan
IM0021 Ionic (angstrom) water of 1 £17.40 £17.40
life: vegan
F0063 Cashew nuts, raw, organic, 1 £12.50 £12.50
vegan
F0037 Yaoh mixed selection of raw 1 £17.95 £17.95
food bars: raw, organic,
vegan
HO0001 Saladacco -- spiral slicer 1 £21.23 £21.23
==========================================================================================
Subtotal: £140.27
Shipping (Standard): £6.00
VAT: £13.47
Total: £159.74
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