Quick search redirect issue

[svpcomm]

We've noticed a slight flaw with our AddToCart redirecting. If you quick search for a product and then add the product to the cart once that product is displayed the bounce redirect doesn't take you back to the previous page as expected, but rather to the page from where the quick search happened.

For example, if a customer is on the main /acatalog page and quick searches for Verbatim and chooses the top listed product they get correctly redirected to the correct product in the correct section. If they then add that product to the cart they would expect to get redirected to the section they were in. However, the website will then direct them back to the /acatalog page where they performed the quick search from.

Any ideas?

Simon
www.svp.co.uk

[wjcampbe]

There have already been two threads on this, and I have an open ticket with support on the subject. Waiting for developments - last feedback was 1 August and advised the query has been passed to the programmers to decide if it is working as designed and if the behaviour can be modified.

[svpcomm]

Hi Bill,

Could you supply links to the two threads you referred to. I searched for related links before posting but couldn't find anything relavent.

Regards,

Simon Cobbold
www.svp.co.uk
The shop for blank discs, and lots more!

[wjcampbe]

Certainly - this one http://community.actinic.com/showthread.php?t=15058 links tot he earlier one at post #2

[wjcampbe]

The answer from Support

Hey everyone - we have a solution from support

If search highlight is disabled (View | Search Settings) then the search
results uses a static link to the product page which will then become the
last shop page and the site will behave as expected.

So off to View | Search settings and untick 'Highlight Located Text' on the Results tab, then reupload your sites.

[jont]

Thanks for passing that on Bill - much appreciated

[svpcomm]

Thanks for that Bill, it's a shame though that it's really only a workaround rather than a fix... we've always quite liked the highlighted text functionality (perhaps Actinic Towers can keep this in mind when developing future versions).

[wjcampbe]

@svpcomm

Yes, I expressed the same feeling and asked for it to be included in the wishlist. Thanks for the second.