Check Out Problems

[jp9744]

Well everything wotks fine appart from the last two check out page's. I get the pop up window "You are about to leave a secure area" when in actual fact you are not. So my cstomers are thinking that they are entering cc detail's on an un secure page.

If you want to have a look go to Spex4less.com

Please help

Thank you
JP

[wjcampbe]

First of all, let me disagree that everything works fine. Having added a pair of safety glasses to the cart and gone to checkout I did not get to your error message - i got as far as 'credit card number is invalid' and that is as far as i'm willing to go testing someone elses system , but no error message and I could see the addresses were https:....

Problem
I then used the browser back button to return to the product page. Now I wanted to go to the cart and delete my test purchase - only THERE IS NO WAY TO THE CART EXCEPT BY ADDING A NEW PRODUCT PURCHASE.

I clicked another add to cart button and deleted the two pairs of glasses I had "bought".

[jont]

Just placed and paid for a test order (you will need to delete) under "Test from Actinic Site".. as with Bill I managed to get all the way through with no error messages

[jp9744]

Thanks

Thanks For your help. I am aware of the back button problem and i have a way around it but ill do that and "tart up" the check out pages when its working ok.

I think maybee you guys at some point in the past may have checked the box "don not display this message again" in the pop up window. On one computer i get the message and on another i dont, but it has happened to one of my customers. Any how i will leave it for now.

Thanks for your help.

JP

[Nadeem]

Hi there

I can get the error message appearing on the receipt page. Its down to the following in "Act_Order04.html",

<img src="http://www.assoctrac.com/5991/track/sale/?price=20&#46;00;order=ATTEST00002579;commit=1">

it seems be be your tracker, put an https address instead and it will work

Kind Regards