We have an order that downloads everytime but stays on the website so that next time we do a download it comes back again. Anyone have any ideas of how to clear this? I have deleted all the session files on the server but it has had no effect.
Have you tried logging on to the server via FTP... go to the acatalog folder and look for the file ending in ORD (do this just after downloading any orders) and download that to say your desktop (just in case) and then delete that file
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