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    having problems

    When ever I edit my catalog this message appears - please see attachment. Can anyone tell me what it means and how to sort it please. Can you explain in laymans terms as I am not good with computer jargon. Thank you
    Attached Files

    #2
    You need to look at the changes you have made to the templates. Or work back through them and undo what you did until you reach the point at which the error disapears.

    We can't tell you how to fix this as it could be a trillion billion different reasons.

    Attach act_prinary to your post and let us see that - it may give a clue

    Comment


      #3
      cant find Act_primary

      Thanks for that. I have made so many changes I have no idea how to undo them all. Can you please tell me where to find Act_primary as I have had a look and cant find it.

      Thank you

      Comment


        #4
        Act_primary.html is in the folder called site1 which is within the Actinic folder probably in Programfiles

        Comment


          #5
          I hope this is the file. There were a few others with similar names.
          Attached Files

          Comment


            #6
            Hi there

            I have checked the primary template but i also need to check your website which has this problem. Please could you provide us the URL of your site.

            Kind Regards
            Nadeem Rasool
            SellerDeck Development

            Comment


              #7
              My URL is www.efairy.co.uk

              Thank you for your help. I have recently added the tellafriend feature to my site and I dont know if this has caused the problem, if so ithe problem did not begin immediately after it was adding.

              As an aside I wonder if anyone has found this addition helpful in bringing traffic. It does not appear to have made any difference to mine judging by the stats.

              Thanks again.

              Comment


                #8
                Hi there

                Please could you just check one thing for me, on your primary template please could you remove the following from there

                HTML Code:
                <style type="text/css">
                <!--
                body {
                margin-left: 1px;
                margin-top: 1px;
                margin-right: 1px;
                margin-bottom: 1px;
                }
                .style1 {
                color: #9900FF;
                font-family: Verdana, Arial, Helvetica, sans-serif;
                font-size: 9pt;
                }
                -->
                </style>
                Also in your in the generated page which has the error, there is two instance of
                HTML Code:
                <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
                .
                Please remove the second instance within the primary template.

                Kind Regards
                Nadeem Rasool
                SellerDeck Development

                Comment


                  #9
                  I am a bit nervous about removing code from the primary template as the whole of my catalog is not affected. I think I will keep this as a last resort and try remaking these three sections first.

                  Thank you very much for your help and if this does not work I may have to resort to removing these pieces of code.

                  Thanks again for your help.

                  Comment

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