Upload problems

[calmncomfy]

I just tried to upload some updates to www.calmncomfy.co.uk but the action failed. I got the error report

"An error occurred when trying to connect to the server. This can happen when the server is unreachable or you have set up an SSL server, but this server can not accept SSL connections, or Windows is confused about proxy settings. If you have Internet Explorer or another application configured to work with a proxy, the settings should be the same for Actinic. Please check your connection first."

I cannot understand this, all I have changed since the last time I successfully uploaded the site earlier today was some fragments text, section & page names and the colour scheme for links.

Can any of you experts help?

[wjcampbe]

Well, I just checked the site and its working OK - so its not that the site is down.

Can you use Internet explorer? Stupid question - you are here on the forum

What firewall are you using? What anti-virus? Any spyware protection? Any of these auto-updated since you last connected?

Any error message when you run test in Advanced | Network settings?

[calmncomfy]

It seems to be a Norton security thing AGAIN. I can upload when Norton is disabled. Seems it has a problem with catalog.exe accessing the internet. Anyone know how to fix it?

[calmncomfy]

Done it. Somehow the personal firewall was blocking Actinic, I just had to go into that section, find Actinic and modify permissions to permit all. Hope this helps anyone else with the problem.

www.calmncomfy.co.uk - Improving well being and enjoyment of life. Naturally