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    Customer asked to login again after purchase?

    Hi,
    I tested my other store which I just finished, it requires login as its trade only. When the customer goes through te checkout process and then clicks done after making a payment (by protx or cheque) they are taking to the login screen again. What do I do to fix this?

    Thanks
    Last edited by tdw; 01-Sep-2005, 05:22 PM. Reason: Title error
    Sellerdeck Business Plus 12.0.1.NBLA

    #2
    Do I need to redirect the customer somewhere else to stop them being logged out after a pruchase?
    Sellerdeck Business Plus 12.0.1.NBLA

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      #3
      I think that this is a feature and can not be avoided.

      Regards,
      Jan Strassen, Mole End

      Comment


        #4
        Hi,
        If I managed to add a button to the final receipt for the customer to return to store or click done to end session would that leave the contents in the cart as I assume that is why the customer is logged out.

        Thanks
        Sellerdeck Business Plus 12.0.1.NBLA

        Comment


          #5
          Don't you have something special in your store that ends customer's sessions as soon as they complete their order? I seem to recall that you have been asking about things of this nature.

          If you have been making changes to the cookie behaviour of the store, it is not surprising you get the odd unintentional result.

          Could you give us a URL to look at, and also a username and password to test with and I'll see what I can recommend.

          Thanks

          PS Could you also use your real name on the forum. It's a bit disconcerting talking to someone called 'tdw'.

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