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Smart theme section list and cart blocked

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    #1

    Smart theme section list and cart blocked

    Wonder if anyone has experienced this problem. I have dowmloaded the latest raft of MS critical updates. This included an information bar/pop up blocker. I have IE6. Since then I am unable to perform a web preview with actinic (Smart theme) - it blocks both the store sections and cart, which is irritating but I can live with it.

    However, when I upload the catalog to site using this computer, the store sections (left bar) and cart are not visible - it replicates the preview which is on my computer even when the store is uploaded

    I have trasnsferred the .acd to another machine, previewed and uploaded and it works fine (this also has an information bar on it)

    Any suggestions on this, please? Done everything I can to disable the information bar & popup blocker but it is still there - I do not want to resort to registry changes, due to potential dangers here

    ** just tried downloading an order which I knew had been placed - said no orders to download - tried from my other computer and it worked!!

    I've already reinstalled the software once - still the same
    Any ideas most welcome
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    #2
    Hi June

    The menu bar is most likely due to you're browser blocking java menus.

    When you go to preview the website, is there a yellow bar just underneath you're browser address bar, that says 'To help protect security, internet explorer has restricted this file from showing active content...'

    If so, click the yellow bar, and you will get an option to allow blocked content.

    As for the shopping cart, this does not work in preview mode as it requires scripts to be run which are not present.

    Whats the address of you're website so I can have a look.

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      #3
      Yes, the information bar is blocking popups etc on my computer, so I click this and allow the popups to be displayed

      The problem I had - when I uploaded from my computer originally and it also displayed this on the web - now my concern is that to people viewing the web will not expect to see a shop minus the store sections and cart! I have never experienced this before online - the information bar was not displayed when this occured online either - I had to refresh before the site was displayed properly

      I have uploaded the site from another machine without service pack 2 on it, therefore it is displaying correctly

      This only seems to occur with the Smart theme - presumably the java code is interfering....?

      Comment

        #4
        This only seems to occur with the Smart theme - presumably the java code is interfering....?
        Unless you accidentally customise the references to the .js files in the <head> section of Act_Primary.html to point to files on your C:\ drive, your online customers will not get the MS 'warning bar' appearing in their browsers when they visit your site.

        In other words, you have nothing to worry about.

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