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**jont** · 08-Sep-2005, 04:53 PM

Hi Kimberley,

to add a link to the chat in a new window with no frame (border) etc add the following to the <head> part of the Act_Primary.html template

Code:

<script language="JavaScript" type="text/JavaScript">
<!--
function MM_openBrWindow(theURL,winName,features) { //v2.0
  window.open(theURL,winName,features);
}
//-->
</script>

and add the following where you want the text link to chat to appear in the navigation bar

Code:

<a href="javascript:;" onClick="MM_openBrWindow('chat.html','','toolbar=no,location=no,status=no,menubar=no,scrollbars=no,resizable=no,width=600,height=300')">CHAT HERE </a>

you can turn the options on by using "yes" and change the size of the new window accordingly currently 600 x 300

The second code you have shown above should again be placed into the Act_Primary.html template where you want it to appear.

Best to make a copy of the Act_Primary template before you start

HTH

**fancyshmancy** · 08-Sep-2005, 07:00 PM

adding Live Chat monitoring code

Thanx for the help. I really appreciate it.
The other script needs to be in the body somewhere it doesn't really matter where it goes, as it is hidden.
I think you are right , I should really make a copy before i mess everything up.
Thanks v. much

**jont** · 08-Sep-2005, 10:32 PM

The second code does need to be in the <body> of the Act_Primary but as it is inserting an image direct from the providesupport website you need to place this somewehere it will fit in with the rest of your design... or remove the image and use a text link if more inkeeping with your layout.

**jont** · 08-Sep-2005, 10:38 PM

Aha - I see that the image is just a 1x1 transparent pixel so I guess that is just used for tracking purposes only rather than a link for support... in which case I would place it at the bottom of the Act_Primary out of the way.

**fancyshmancy** · 09-Sep-2005, 12:46 PM

Thanx, this works brilliantly

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adding Live Chat monitoring code

adding Live Chat monitoring code

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