Business snapshot error

[seemore]

Hi

I've built a Business site a client, currently testing: http://www.southernartists.co.uk/acatalog/

Username: info@seemoregraphics.co.uk
Password: seaside1

Once logged in I can see an error with a closing tag showing, eg: ">Seemore GraphicsWelcome to Online Catalogue, but I'm obviously missing something as I cannot find the error on the Act_Primary page when opened in Dreamweaver or in the Template manager. It is generating 2 errors when exported as a snapshot, which I guess is related:

Errors
(File ExportFiles.cpp, Line 563) - The file C:\Program Files\Actinic v7\Sites\Underground Business\<noscript><img src was not found System error 2 - The system cannot find the file specified.
..
(File ExportFiles.cpp, Line 563) - The file C:\Program Files\Actinic v7\Sites\Underground Business\<script language was not found System error 2 - The system cannot find the file specified.
..

If anyone can point me in the right direction to fix this I would be grateful.

Many thanks

Nigel

[Mike Hughes]

When actinic makes a snapshot it likes to include all the files (images, etc)that are referenced on the website pages. This error related to the fact that it cannot find some files that it thinks are being referenced on the page.

This is a benign error, in that it's a warning only, but to fix it you need to find the errors on the page, identify why actinic thinks they're images (or other files that should be backed up) and correct them.

Mike

[seemore]

Thanks Mike

I'm struggling to find it though! I'm guessing that the error is somewhere around the 'Welcome' message, once logged in, as that has the closing tag showing when it obviously shouldn't.

Any idea where I can find that?

Thanks

Nigel

[Bruce]

Hi Nigel,

The Welcome message bit comes from Design | Text .. click on 'Go To' Phase : -1 ID: 210 .. you should see this bit of code ..

<table border=0 width=100%><tr><td align=center bgcolor="%s">%s<b>Welcome to Online Catalogue</b>&nbsp;%s%s</td></tr></table>

The code above is from a default store. You might have made changes here, check if the stray tags are coming in from this area.

Kind regards,

[seemore]

Bruce

I discovered (after a few hours!) that the code was wrong on that piece, and by trial and error managed to finally find where to be put the closing tag and corrected it yesterday evening. So thanks for confirming that.

Many thanks

Nigel