Pricey bug

[Valerie]

OK folks, we won't accept any of these orders, so if you try then we'll refund you

We've just altered some minerals prices (all the WaterOz ones http://www.detoxyourworld.com/acatal...c_calcium.html etc), and done a buy ten for the price of nine offer on them. That works fine when selecting the minerals using the normal add to basket method, but if you select 9, go to your basket, click on the Discounting information that highlights "minerals" (Save £14.46 on Minerals products by buying 1 more.) and select a new mineral from there, it then gives a whopping -£131.59 discount, not the £14.46 that is should give!

Methinks this is a bug, but we need to sort it or we'll have to pull the discount for these minerals.

Hope someone can help!

Below is an example of it going wrong!


Shopping Basket (Prices in British Pounds)

REF DESCRIPTION QUANTITY PRICE COST REMOVE
IM0011 Ionic (angstrom) manganese: vegan
£14.46 £14.46
IM0009 Ionic (angstrom) iron: vegan
£14.46 £14.46
IM0019 Ionic (angstrom) zinc: vegan
£14.46 £14.46
IM0021 Ionic (angstrom) water of life: vegan
£14.46 £86.76
IM0014 Ionic (angstrom) platinum: vegan
£14.46 £14.46
Buy any 10 for the price of 9
-£131.59
Subtotal £13.01
VAT £2.28
Total £15.29

[wjcampbe]

Not when I tried it - but it did incorrectly say the discount was £10.00 in the description when in fact it should be 10% and shows as £11.75 in the total column. See attached

[jont]

I followed your instructions of adding 9 and following the link from the cart to add 1 more and all appears to be working fine with the correct discount (ie the value of 1 product)

[Valerie]

I just tried it again -- it functions correctly if you do 9 of one and 1 of another, 8 and 1 and 1, 7 and 1 and 1 and 1, but then when I did 6 of one and one of four others, I got this, which is a totally different amount to the other time I did it, and still totally wrong... Can anyone understand what may be happening, it's definitely buggy, isn't it? I hope it's not just me!!?

Shopping Basket (Prices in British Pounds)

REF DESCRIPTION QUANTITY PRICE COST REMOVE
IM0006 Ionic (angstrom) gold: vegan £14.46 £86.76
IM0009 Ionic (angstrom) iron: vegan £14.46 £14.46
IM0011 Ionic (angstrom) manganese: vegan £14.46 £14.46
IM0016 Ionic (angstrom) silver: vegan £14.46 £14.46
IM0019 Ionic (angstrom) zinc: vegan £14.46 £14.46
Buy any 10 for the price of 9 £54.47 [/B]
Subtotal £90.13 VAT £15.77
Total £105.90

[wjcampbe]

Here are three I just did
Shopping Basket (Prices in British Pounds)

REF DESCRIPTION QUANTITY PRICE COST REMOVE
IM0002 Ionic (angstrom) calcium: vegan £14.46 £72.30
IM0004 Ionic (angstrom) copper: vegan £14.46 £14.46
Buy any 10 for the price of 9 -£14.46
IM0019 Ionic (angstrom) zinc: vegan £14.46 £28.92
IM0021 Ionic (angstrom) water of life: vegan £14.46 £28.92
Subtotal £130.14
VAT £22.76
Total £152.90
Strange config - but correct?
I then removed the quantity of five on the first item and updated

Added 4 more and checked the basket
Shopping Basket (Prices in British Pounds)
REF DESCRIPTION QUANTITY PRICE COST REMOVE
IM0004 Ionic (angstrom) copper: vegan £14.46 £14.46
IM0019 Ionic (angstrom) zinc: vegan £14.46 £28.92
IM0021 Ionic (angstrom) water of life: vegan £14.46 £28.92
IM0005 Ionic (angstrom) germanium: vegan £14.46 £57.84
Subtotal £130.14
VAT £22.77
Total £152.91
Discounting Information Save £14.46 on Minerals products by buying 1 more.
Still good - so added one more

Shopping Basket (Prices in British Pounds)
REF DESCRIPTION QUANTITY PRICE COST REMOVE
IM0004 Ionic (angstrom) copper: vegan £14.46 £14.46
IM0019 Ionic (angstrom) zinc: vegan £14.46 £28.92
IM0021 Ionic (angstrom) water of life: vegan £14.46 £28.92
IM0005 Ionic (angstrom) germanium: vegan £14.46 £57.84
IM0015 Ionic (angstrom) selenium: vegan £14.46 £14.46
Buy any 10 for the price of 9 -£88.21
Subtotal £56.39
VAT £9.87
Total £66.26

All screwed up.

very inconsistent can you open View | Discounts and Surcharges, click printscreen and paste the result into paint then crop the settings box, cut and paste that into a new image, save and post - there might be something visibly wrong.

[Valerie]

Snapshot, Bill

Hi Bill

Here it is. Let me know if you want me to snapshot anything else.

Love

Val
x

[cdicken]

Continued here: http://community.actinic.com/showthread.php?t=16164

[Beatwear]

I think you'll find the answer in THIS thread (or the redirect from it HERE)

Worked absolutely great for us and haven't had any problem since.

Hope this helps,
Jon