Format of offline emails in Version 7.0.2

[AnnaHamilton]

Hi,

I've recently upgraded to version 7 from 6, on sending out an "order received" email to a customer I've realised the format of the email is now different to that in version 6. I used to see the following format in 6:
________________________________________________________________

Mutopia X #3 (of 4)
No. Shipped: 1

Unit Price: £2.15 Total Cost £2.15
________________________________________________________________

Ultimate X-Men #63
No. Shipped: 1

Unit Price: £1.80 Total Cost £1.80
________________________________________________________________

X-Men #175
No. Shipped: 1

Unit Price: £1.80 Total Cost £1.80
________________________________________________________________

but now get the following in version 7:

__Lines Ordered_________________________________________________

DESCRIPTION QUANTITY PRICE COST

Supreme Power: Hyperion #1 - 1 £2.15 £2.15
(of -
5)-
No. Not Yet Shipped 1

Batgirl #68 1 £1.80 £1.80
No. Not Yet Shipped 1

Birds of Prey #86 1 £1.80 £1.80
No. Not Yet Shipped 1

Ultimate Fantastic Four - 1 £2.85 £2.85
Annual -
#1-
No. Not Yet Shipped 1

Green Lantern Corps: - 1 £2.60 £2.60
Recharge #1 (of -
5)-
No. Not Yet Shipped 1

Fables #41 1 £1.95 £1.95
No. Not Yet Shipped 1



__Totals________________________________________________________

Subtotal: £13.15
Shipping & Handling: £3.00
Total: £16.15
________________________________________________________________

as you can see the formating moves part of the product description to the next line in some cases and just doesn't look as good as the formatting in version 6.

Is there any way to change this? I assume it will mean some sort of manipulation of the OrderScript.pl file?

thanks in advance

Anna Hamilton

Anna@fponline.f9.co.uk

http://www.forbidden-planet.co.uk

[AnnaHamilton]

In a small update to the above, I've upgraded to version 7.0.4 now but I'm still seeing the same problem with the email layout - I was lead to believe that applying the latest patch would solve things - anyone know if there's something else I should have done?

thanks

Anna Hamilton

[AnnaHamilton]

having to re-format my emails for every reply I send is driving me mad is there no one that can offer some advice

thanks in advance

Anna

[Bruce]

Hi,

Am checking to see if there is something that can be done. Will post back with my findings,

Kind regards,

[Bruce]

Hi,

It is not possible to amend the format of the email at present. It would require a change to catalog.exe and will be looked into for a future release.

Kind regards,

[AnnaHamilton]

Hi Bruce,

Many thanks for your endeavours, a fix sooner rather than later would be much appreciated

Anna