Locations problem

[Designer1]

I have tried to setup my locations within the payment settings page, but receive an error suggesting that certain locations are not defined. Can anyone suggest any tweaking I need to do?

Thanks in advance.

[Bruce]

Hi,

It looks like you have applied restrictions on certain payment methods but allowed shipping to them. You will need to reconcile the countries applied in the Tax area, the Shipping area and the Payment area. Check on the Tax tab in Business Settings , if the Zone Members to a given Tax zone, match the zone members of the Shipping Zone, right click on a shipping Zone, for example, UK and click on 'Properties'. If you have a payment restriction, please make sure that the countries that you do not want to accept payments from are not available as shipping destinations.

Kind regards,

[Designer1]

Thanks Bruce - I will give that a try.

Regards

[Designer1]

I have ensured all locations are reconciled, but the problem still occurs. Anything else I can try?

Thanks

[Nadeem]

Hi there

Please could you check in "View | Business Settings | Payment and Security", that you have "Limited by Location" ticked? If so, if you untick it, does the error disappear?

Please check

Kind Regards