PayPal Surcharge.

[Kavin]

I have searched the forum for a reply to this but am unable to find an answer.

We are using PayPal on our website i have recently set it up to add a surcharge 3% to the order. This is all fine it works it adds the surcharge when PayPal is selected as the payment type.

It even says on the PayPal site the correct figure, however when the payment is recieved it does not include the surcharge, it says it on the order emails and on the invoice that is has added a surcharge. but the payment is less.

Can anyone help me with this problem?

Thanks

[Bruce]

Hi,

Sorry you have not had a reply as yet. I would suggest you raise a support query so that a member of the support team can take a look at the issue. They will need to see a snapshot of the site most probably.

You can raise a support query here ... http://www.actinic.co.uk/support/register.htm

Kind regards,