I have set up email details in Advanced | Network setup and run the configuration test which works fine and sends me a test email saying all well. But when I try to send email to customer in order section I get the following error:
Failed to communicate with the SMTP server.
Possible Cause:
1. Network transmission problems.
2. Could have Changed the SMTP Server settings, but not Uploaded after that.
Recommendation:
1. Retry
2. Upload the Site First, if you have changed the SMTP Server Settings.
Resolution:
If retry fails, check your SMTP settings
or contact your ISP.
The error was:
58315andy@acav.co.ukError returned from SMTP server (4: relay not permitted through this host. Try "smtp.<your domain>"
Command: send Filename:
I have refreshed site and that doesnt help. My hosting Co. say that the server doesn't need smtp authentication - do I turn this off by leaving the username and p/word blank in Advanced | Network setup e,ail setting section?
Any help greatly appreciated.
Jim
Failed to communicate with the SMTP server.
Possible Cause:
1. Network transmission problems.
2. Could have Changed the SMTP Server settings, but not Uploaded after that.
Recommendation:
1. Retry
2. Upload the Site First, if you have changed the SMTP Server Settings.
Resolution:
If retry fails, check your SMTP settings
or contact your ISP.
The error was:
58315andy@acav.co.ukError returned from SMTP server (4: relay not permitted through this host. Try "smtp.<your domain>"
Command: send Filename:
I have refreshed site and that doesnt help. My hosting Co. say that the server doesn't need smtp authentication - do I turn this off by leaving the username and p/word blank in Advanced | Network setup e,ail setting section?
Any help greatly appreciated.
Jim
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