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    Inventory control...

    I would like to «really» understand how the inventory control works!
    In my site, the quantity of item (books) a client can order is always one (1).
    When I download the orders from my site,
    1. Is the inventory automatically decrease by one (1) on downloading or the order has to be marked «shipped»?
    2. What would be the best procedure to process an order: mark it «shipped» and wait for the payment (check by mail) or leave it «unshipped» until the check arrived.
    4. Does the cancelling of an order marked «shipped» or «unshipped» reincrease the inventory level by one (1)? Is there a difference when cancelling an order between a «shipped» or «unshipped» one?
    5. Does the orders in the «Pending Payment Service Provider» reacts the same way? Sometimes, a client tries 2-3 times before successfully completing the Paypal transaction. Does erasing/cancelling the «unsuccessfull» orders reacts on the inventory level by adding one (1) for each orders?
    Bernard Morin

    #2
    OK - partial answer here - keeping the same numbering as the questions
    1. Yes - quantity available is changed in your database, but the change is not seen on the website till you do the next upload.
    2. Leave unshipped till you actually do ship
    4. I have never tried to cancel a shipped order - cancelling an unshipped order increases the stock available in the database, again this is not seen on the website till you upload.
    5. Sorry - don't know - never had the problem.
    Bill
    www.egyptianwonders.co.uk
    Text directoryWorldwide Actinic(TM) shops
    BC Ness Solutions Support services, custom software
    Registered Microsoft™ Partner (ISV)
    VoIP UK: 0131 208 0605
    Located: Alexandria, EGYPT

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