Email Templates

[cheeseontoast]

When editing or creating a new email I dont get the lines between paragraphs, this just dissappear!

Example, if I write the following:

Hello

Thanks for shopping with us.

It appears as:

Hello
Thanks for shopping with us.

Any ideas anyone???

Karl

[Darren B]

I have no idea, but have the same problem,

i modified the order recieved template for one when a customer selects the wrong delivery and it comes out the same, the company address at the bottom comes out on 1 straight line

so any help would be appreciated

Darren

[TraceyG]

Hi,

I can't seem to recreate this problem. Can you tell me the exact version of Actinic that you are using (Help | About) and which template you are editing.

[Darren B]

Hi Tracey

Just upgraded to V7.05 but still the same as V7.03

the original templates are fine, i modified the order recived one to add a couple of lines of text saved it as the new one and now it the text at the top and company info at the bottom come out with out newline breaks

Cheers
Darren

[TraceyG]

Hi Darren,

Can you confirm that you saved the file with a .txt extention? If not, then the formatting can be lost.

[Darren B]

Hi Tracy

oops, thanks for that, everything ok now, re edited my templates and put the txt extension on it, i thought it did this automatically when it asked for the file name.

Cheers
Darren

[TraceyG]

Hi,

i thought it did this automatically when it asked for the file name.

This has been reported as a bug.