snapshot problems

[ccs]

I have imptorted a site snapshot onto newly installed actinic when i imported site was all ok and was able to upload to website, now every time i try to make a snaphot of same snapshot (export to a file) it says 1 warning and 13 errors below are some of the errors i am getting can anyone please advise i have tried everything i know ?

Errors
(File ExportFiles.cpp, Line 528) - The file C:\Program Files\Actinic Ecommerce v6\Sites\Site1\Online_Catalogue_Audio_Devices_60.html was not found System error 2 - The system cannot find the file specified.
..
(File ExportFiles.cpp, Line 528) - The file C:\Program Files\Actinic Ecommerce v6\Sites\Site1\Online_Catalogue_Storage_20.html was not found System error 2 - The system cannot find the file specified.


Thanks in Advance

[wjcampbe]

Do you have a lot of pages marked for delete but not purged (Housekeeping | Purge Contents)? There was a recent report of this causing a problem.

If not, do Housekeeping | Compact Databases - tick both boxes. When you re-open Actinic, make sure you have selected the site homepage in the content tree (not a product or fragment) and try File | Snapshot | Export site again.

[ccs]

snapshot

Have tried to compact database and purge database and am still getting errors when doing snapshot export

[Mike Hughes]

These warnings are probably one of Actinic's 'features'. If you have a hard coded link to a page then Actinic assumes this is an additional file it should copy into the snaptshot, even if it's one it creates itself. For some reason it doesn't check this.

The net result is that actinic looks for the file to copy into the snapshot, can't find it (because it's one it creates itself from the templates and product content) and throws up a warning error.

These are benign errors, in that the snapshot works fine. You just have to live with the warnings all the time.

If you don't have any hard coded links then it may need further investigation.

Mike