protx bounce page is not bouncing!!

[dmc]

http://shop.etoltec.com/ has been live for over 6 months now (and has accepted live orders) and I have just made some updates to the look and feel, but the when you check out it does not bounce to protx????? i have tried modifying the body onload tag as discussed in another thread, but it does not work???? anyone got any ideas, have a look at http://shop.etoltec.com/ and try checking out to see..... I have modified a lot of the templates, so maybe I have removed something??? i have incorporated the login bar into the main pages, so maybe this could have an effect???

cheers

[pinbrook]

whats the bounce page delay in Design|Options|shop defaults?

it needs to be greater than zero

[dmc]

no joy!!

thanks for the prompt reply, but this did not work, it was set to 3, but I set it to 5 and 7 and it still did not work!

I tried it in test mode and when it got to the screen in question it had a next button which took me through to our toltec payment pages, but in production mode nothing????

It seems to be something with the template??? i have removed the login form and text boxes from the act_primarycheckout template but still nothing.. what is baffling is that it worked fine for months???

any other ideas?

cheers

[wjcampbe]

This thread has an answer to the problem of the redirect page not transferring to Protx

http://community.actinic.com/showthr...Protx+redirect

[dmc]

i have already done this

thanks for the reply but, I have already done this as mentioned in my original message!

"i have tried modifying the body onload tag as discussed in another thread, but it does not work????"

So it is still not working!!!

cheers

[wjcampbe]

You seem to be missing this little bit of code from your Protx redirection page

<SCRIPT LANGUAGE="JavaScript">
<!-- 
function onLoad()
{
document.formOCC.submit();
}
// -->
</SCRIPT>

[dmc]

thanks

cheers for that! i must of removed it whilst editing the template....