Extended Info pop-up stopped working

[DimTim]

I am creating a catalogue and all has been working very well until now.

Suddenly and without reason it seems, I am unable to get the pop-ups working. They work when I preview the site locally but not when the site is uploaded.

IE simply says Line:259, Char:1, Error:Object expected URL: /blah/blah/cgi_bin/bb000001.pl? blah blah blah

Firefox is hopefully a little more helpful it says "Error: ShowPopUp is not defined"


Any clues as to what I have done wrong ? I don't remember changing anything which might have caused this.

Much obliged for any help.

[pinbrook]

a URL would be helpful

[wjcampbe]

From the description, you may have deleted the line in your template that references the javascript file where the popup routine is defined.

[DimTim]

Thanks Jo & Bill.

A URL would be a little difficult at the mo because of a client request (sounds shady, but it's not ).

I have now discovered that this error only occurs if "Request Login on shop entry" is selected in >business settings>Ordering.

I have set up a user and password (and can log in) along with proguct groups, customer groups and customer groups.

Does that help at all ?

[wjcampbe]

Does not help at all

Do you have these two lines in your Act_Primary.html?

<SCRIPT LANGUAGE="JavaScript" SRC="actiniccore.js" TYPE="text/javascript"></SCRIPT>
<SCRIPT LANGUAGE="JavaScript" SRC="actinicextras.js" TYPE="text/javascript"></SCRIPT>

[DimTim]

Hi Bill, thanks for trying.

Sorry to say that those two lines are in place.

Tearing my hair out now.

[pinbrook]

We can only help if we can see the code, otherwise its mindless speculation

[DimTim]

I gave up !

I finally decided to create new templates, they worked.

Wondered what the difference was so I compared them with the old ones, couldn't see any differences.

Decided to try the old ones again and they worked.

Now, I KNOW I made no changes other than the new templates.


I hate computers !