email =20

[johnb]

Hello

I've just started to try out Actinic and the first order confirmation email has
=20 at the end of each line, a well as the occasional A3 and =3D.

Could someone advise what is happening.

Thanks


johnb

[I-CC]

Is this coming through on an AOL email account by any chance?

I recall this some time (way) back as being an issue for many with AOL accounts, which did not affect other ISP email addresses...

If it is to an AOL email address, how goes it when sent to a non AOL address..

[johnb]

Bog standard email

No its not AOL just normal email

John

[I-CC]

Do you have a URL where I can place a test order to take direct receipt of the email to see what comes this way with these codes?

[johnb]

Url

I have a trial with Actinic:
http://trials.actinic.com/trials/trial21191/

iThe order I made was on an OS Explorer 205 map.

John

[I-CC]

All ok that came through on the test of it.... This is the email content that came through to me...

Dear Techno-Web tester,

Thank you for shopping at MapWeb .
We have received and are processing the following order:

******************************************************
Order Number: TT64HY50000002
Order Date: 14 October 2005 20:26 GMT

Ship To:
Techno-Web tester
122 - 126 High Road
London
NW6 4HY
United Kingdom
0870 264 6640
test@techno-web.co.uk



Shopping Cart (Prices in British Pounds)
DESCRIPTION QUANTITY PRICE COST
----------------------------------------------------------------------
Explorer 205 Stratford upon 1 £7.49 £7.49
Avon and Evesham
======================================================================
Subtotal: £7.49
Shipping (Second Class Post): £0.75
Total: £8.24


******************************************************


Sincerely,
My Contact
My Job Title
MapWeb

7 Cornerstone
Birmingham
B13 8EN
United Kingdom
My Phone Number
YourName@YourCompanyEmail.com
www.YourCompanyURL.com

Are you collecting your emails for the order you placed within Outlook or using some webmail collection for it, as it looks like if you are getting this for the customer receipt, but I am not, then might be something at that side of things.. Hope this helps in some way though.

[johnb]

email

I bought from myself so that's why I got the email I am using Eudora, but the email goes throught a normal ISP.

I have just tried another email by changing the company's email to another provider and collecting it by outlook express on another machine and it's OK. So maybe its Eudora, although it doesn't happen to any other of my emails. I'll trwl through Eudora's settings.

Thanks for your help.

John

[I-CC]

I recall seeing something similar with code of this nature appearing in piped output somewhere, sometime, but for the life of me can not recall where it was or what the cause was, but it was not Actinic related and think it was down to language specifics of something... Not much help I know - sorry, but I have seen this =20 at the end of every line before, just can not recall where... If I remember and it is of use, will drop it back into the forum.