No Order Confirmation Email

[Tranquil]

Hi
I wonder if someone could help me - after a year of so of happy use of Actinic - suddenly we are not getting any order confirmation emails - we have just missed 4 orders over a week period. I have been into the Business settings and my email address is still there - I have place a couple of trial orders myself and the emails definately do not come through (and no customer confirmation email either) - I do get emails to this email address all the time so nothing to do with email account.
Can anyone help?
www.tranquilpc-shop.co.uk

Thanks
Sue

[jont]

Hi Sue,

I see that you are with CLARA. Under Advanced | Network Setup | Email Settings enter SMTP Server as localhost

When they changed the servers last Wednesday it killed the email relaying. Hopefully using localhost should resolve the issue.

Jont

[Tranquil]

Thank you

Hi Jont
Thank you so much - it has corrected the problem straight away.